Out of 9 Thuja Brabant rootballs, planted early in the year, 3 have died - all planted in a row, and the dead ones are not side by side! Told that rootballs can fail - so Grasslands take no responsibility at all. Offered a small discount of £7.00 per tree if I decide to replace, but with £100 delivery makes them very expensive. Also no guarantee that the replacements will not fail, as they are just the same rootballed ones potted on. Not worth the risk. Have used many other online nurseries as we have planted up a garden of 0.6 acre, with no problems from any other supplier.