I ordered some lavender from Grasslands recently and I can only praise them in the speed and manner in which they delivered my plants. After receiving another delivery of plants the same day from a competitor (which were dying and poorly packaged) I can honestly say that Grasslands plants were extremely healthy, and well packaged to protect them. The only negative I can fins with this experience, was the fact that i only ordered ten plants and the boxes were far too big. I believe that you could improve in downsizing's the amount of packaging you use during transport.