I received an email telling me that the delivery would be on a Wednesday and there would be a tracking number for me to use. I then received an email changing the delivery date to Thursday. Having not been given a tracking number I contacted customer support via the website and was told that as it was a pallet delivery there would not be a tracking number available, but was told that they would contact the deliverer for an eta. However I heard nothing further. So whilst I am extremely satisfied with the quality of the goods ordered, I am dissatisfied with the customer service.