Frankly I was disappointed with this company from the point of ordering. One week after the order was placed and paid for I had not been informed about a delivery date. I sent a message to ask when I could expect delivery and on the 8th day received an email telling me delivery hadn’t been scheduled as of that day but that it was expected to happen that day. I was told that as soon as more information was available someone would be get back in touch with me. Today, the 9th day, I woke to find a delivery note in my letterbox and the tree at the gate to my rear garden! I am pleased that delivery has taken place but communication with Grasslands has not been what it should be.