We ordered our laurels, which we tagged with our name, 2 weeks ago and was promised delivery the next week. Towards the end of the week we rang and were told that the products we had ordered were pre-ordered and not for delivery until October. We had picked out and put tags on the ones we wanted and paid for so how were we not having them until October. We were told that delivery wouldnt be the following Monday but would try for the Tuesday. We were due to get them delivered today but have just rang and they said delivery not today now. We havent even received a phone call to say they were not coming. We had to ring them to question why we hadnt heard off them with a delivery slot. We are now still waiting for someone to ring us back to tell us what is going on. Took our money (over £500) and customer service and communication appalling.