I bought three trees from grasslands they died within Three weeks of my purchase. They had a disease which was acknowledged by an employee at grasslands when I returned the faulty trees . I have only been given a 50 % credit note of the value of trees. I have e mailed grasslands asking for a full refund but they refuse to answer my e mail. It was suggested that I gad not looked after the trees properly which us not true. I think most retailers these days would refund the purchasers money if the goods were faulty. Not Grasslands. I certainly will not be visiting them again