I ordered 8 five litre lavender plants online which arrived critically wilted and did not perk up with watering, large portions of the plants died back. Was told by grasslands they just needed more water which was patently not the case. Eventually I was told I could bring them back myself and swap them (24miles round trip) . On closer inspection as the plants died back it was apparent that they were actually several small lavender plants in each pot and not one large one! This is the first time I have shopped at Grasslands, although I have used many other online plant suppliers, maybe I was just unlucky but I won't be using them again.