I recently bought 6 potted laurel bushes. The plants arrived very promptly via Parcel Force. Unfortunately 3 of the pots were broken. This was due to the way they were packed. They came 2 to a box but the box was too small to stand the plants side by side and one was stuck on top of the other. Obviously the carrier did not take care when handling the boxes and this resulted in the lower pot in each box being broken. The plants themselves were fairly sturdy and in good order but you have to find another way to package them for delivery. Perhaps a slightly larger box? I have read another review where this has happened and it doesn't seem to have done much good.