2 stars because of the aftercare service. The plant was not in the best of conditions and the leaves looked very yellow which did raise concerns. I reached out to the support team via email to advise of this and the response I got was 'if you collected them in person, you would have seen them!'
I am not trying to be awkward here but from a customers point of view, that response could have been a lot better and extra care should be taken when/if responding to customers via email. However, the garden itself where the plants are all kept and the cafe are excellent. It was a good day out.
9 months ago
Grasslands Nursery has a
4.7
average rating
from
8,383
reviews
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