I would never buy from Grasslands again, very poor customer service. Many of the laurels were covered on fungus rust spots and subsequently spread to the other bushes as these were planted as a hedge. We contacted Grasslands with our concerns of the poor quality of the specimens received and we’re disappointed with their dismissive replies. They maintained the classic signs of fungus were from cold damage, these holes and rat spots persisted and spread despite much warmer weather than the severe winter conditions they advised had caused the damage.
Two of the twelve ornamental pear trees we received look pathetic even now after months of tender care but due to the lack of action from our Laurel complaints I didn’t see the point in contacting Grasslands, despite spending nearly £2k with them. I would recommend buying from your local nurseries where you can see the quality of the plants you will get, as once Grasslands have your money, sadly they just don’t care about providing good customer service thereafter.
10 months ago
Grasslands Nursery has a
4.7
average rating
from
8,394
reviews
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