Ordered 14 x Privet Hedging Plants (10 litre pots at 125 / 150 cm tall). Arrived within a week OK but plants were loose and scattered about the lorry (most of them tipped over) and therefore not packaged or banded in anyway. Nonetheless, they survived the journey relatively undamaged. No complaints about the height of the plant at 5ft - 6ft tall but this was the issue....very tall and spindly. Have completely cut them down in height to 10 inches to get them to bush out (see photos). Grasslands should follow their own advice and cut them down by 50% per growing season. Could see that this had not been done and that they had been grown for height and had not been trimmed for a year or two. All nurseries are the same I suppose as many customers seem to be more impressed with height than thickness. At the end of the day I suppose you are paying for the age / establishment of the root and in this respect they are fine. Average score, as no better / no worse than other nurseries I have bought from. Plants not quite as good as the pictures even when considering we are still early in the growing season for these semi-evergreen plants. Overall OK, no major issues.