Excellent service and well-grown healthy plants. One of the plants I had ordered was not available. Grasslands phoned me within a day to tell me that and ask if I wanted to continue with the order. Although the modified order brought my order below the cost that free delivery would be applicable, they honored the free delivery without question. They then arranged delivery almost immediately and the person delivering kindly delivered into my garden. The plants look to be in excellent health and are as described on Grasslands website. All in all, a model company and service.