Grasslands Nursery Reviews

4.7 Rating 8,241 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 8,241 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Customer service and communication was extremely poor! Placed order called to confirm delivery, advised it was 10 days - which was great as coincided with my gardener being available and I was going away to visit family for half-term. I was away to visit family in midlands( as half-term) and had family up from South (London and Sussex) as it was also my nieces 18th we had family dinner planned - I received text to advise delivery was taking place next day! Tried to call/email no answer! Drove back for delivery which was fine - apart from part of my order missing! Advised it wasn’t available (but no notification). Plants were poor and I duly emailed with photos. I received copy & paste responses! I had to call to 3 times to then get manager call me in my way to work! (Despite advising when I was available)! Shocking service - would not recommend at all as my garden scheme is ruined.
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Posted 3 weeks ago
lovely plants,well packed and very good size
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Posted 3 weeks ago
The Thuja Emerald trees arrived - looking absolutely beautiful. The delivery man was super-helpful and courteous. I'm planning to order more trees from Grasslands Nursery soon.
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Posted 3 weeks ago
Excellent product
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Posted 3 weeks ago
Delivery efficient and well packed,plant is dormant at present but hope it will do well in the spring
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Posted 3 weeks ago
Excellent product, price and delivery. Rally happy with the whole buying experience, thank you
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Posted 3 weeks ago
The trees were of a good size and quality. The only issue was, no guide to delivery time.
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Posted 4 weeks ago
Excellent service and beautiful shrub arrived on a pallet as notified - sound recommend
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Posted 4 weeks ago
Sensible prices and quality products. Good delivery times.
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Posted 4 weeks ago
Good selection on website. Plants arrived quickly. Well packaged and in good condition. Look healthy , good root ball and plenty new shoots. Planted up and bit of spring growth seen already. Very pleased with purchases.
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Posted 4 weeks ago
Amazing plants, quick delivery, and a good price. So happy with them that at last, my hubby has agreed to replace an old hedge in the autumn so we will be back for more. Excellent communication, Yes, I would 100% recommend and yes 100% I will use you again. Thank you
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Posted 4 weeks ago
Realy helpful delayed delivery, on request great trees use again
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Posted 4 weeks ago
Excellent plants
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Posted 4 weeks ago
Very prompt,l and helpful service, quality supply of plants.
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Posted 4 weeks ago
Order process was easy and I emailed to ask them to delay delivery until I returned from a trip. The response was immediate and affirmative. The bushes arrived the day after my return. They were very well packaged, very healthy and sprouting new green growth. I planted them straight away and seem to be doing well. The price was great so very good value, too. Very happy with the transaction and goods.
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Posted 1 month ago
Absolutely excellent... Very fast despatch and well packaged! After unpacking I was presented with a beautiful qutie large Japonica... Very very happy... Thank you 10/10
Grasslands Nursery 5 star review on 29th February 2024
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Posted 1 month ago
Healy plants and great service
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Posted 1 month ago
Disappointed. Would not recommend online order. After 3 weeks chat and phone calls delivery finally arrived. My excitement was short lived.
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Posted 1 month ago
Delivered punctually healthy plants
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Posted 1 month ago
Great price, fast delivery, all recyclable packaging, and plants look lovely!
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Posted 1 month ago
Grasslands Nursery is rated 4.7 based on 8,241 reviews