Grasslands Nursery Reviews

4.7 Rating 8,234 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 8,234 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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I purchased 9 Portuguese Laurel, 2 Bamboos and various bags of compost for delivery to south west Scotland. The online ordering was straightforward and prices were extremely reasonable. Delivery was free for an order over £400 (some postcodes excluded). The items arrived on a pallet and were well packed and secure. The laurels were rooted in string bags with enough soil to keep them healthy for the journey and the bamboo were in pots. All in great condition. They are now planted in metal tubs and doing well. If there were an area I would improve on it would be communication. I did not receive any delivery info until I chased after a week. The customer service were great once I got in touch.
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Posted 3 weeks ago
Really happy with the quality of the laurels I ordered and the service I received. Very fast response time from ordering to delivery. I visited first just to have a look around and I met a member of staff named paul who was extremely helpful and knowledgeable. Will definitely be back.
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Posted 3 weeks ago
The plants were great and look really healthy, were really well packaged so undamaged. We planted them the same evening so hopefully be ok!! However we were given a link to track the delivery but not a tracking number so unfortunately we were out when they arrived. Luckily our neighbour took them in for us as the delivery driver was going to return them to the depot, don't know if they would have survived that!!! So if the tracking number had been emailed to us so we could have arranged to be home it would have been 5 stars as the ordering was easy and plants were fab!!!
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Posted 3 weeks ago
Easy to order, quick delivery, excellent quality plant
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Posted 3 weeks ago
Great quality plants - excellent size and arrived promptly.
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Posted 3 weeks ago
Delivery was quick and plants were packed really well and protected. Plant's looked nice and healthy. Please with my purchase.
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Posted 3 weeks ago
Grasslands never disappoints their plants are a great size and quality for the price. I will be coming back again and again
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Posted 3 weeks ago
The plants we ordered and there were a lot of them turned up when expected, in good condition, the driver was very helpful unloading them for us. We were pleased with the outcome.
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Posted 3 weeks ago
Great service, plants arrived promptly and very healthy condition...
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Posted 3 weeks ago
Delivery was quicker than expected and the trees are fantastic. Very happy.
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Posted 3 weeks ago
I’ve purchased quite a lot of large laurels , they have all been good healthy stock. Delivery great. Brilliant service. Will definitely use lots more !! 🤗
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Posted 3 weeks ago
Great established good quality plants, good communication and a fantastic helpful delivery driver, highly recommended
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Posted 3 weeks ago
Hi quality plant efficiently and carefully delivered
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Posted 3 weeks ago
Customer service and communication was extremely poor! Placed order called to confirm delivery, advised it was 10 days - which was great as coincided with my gardener being available and I was going away to visit family for half-term. I was away to visit family in midlands( as half-term) and had family up from South (London and Sussex) as it was also my nieces 18th we had family dinner planned - I received text to advise delivery was taking place next day! Tried to call/email no answer! Drove back for delivery which was fine - apart from part of my order missing! Advised it wasn’t available (but no notification). Plants were poor and I duly emailed with photos. I received copy & paste responses! I had to call to 3 times to then get manager call me in my way to work! (Despite advising when I was available)! Shocking service - would not recommend at all as my garden scheme is ruined.
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Posted 3 weeks ago
lovely plants,well packed and very good size
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Posted 3 weeks ago
The Thuja Emerald trees arrived - looking absolutely beautiful. The delivery man was super-helpful and courteous. I'm planning to order more trees from Grasslands Nursery soon.
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Posted 3 weeks ago
Excellent product
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Posted 3 weeks ago
Delivery efficient and well packed,plant is dormant at present but hope it will do well in the spring
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Posted 3 weeks ago
Excellent product, price and delivery. Rally happy with the whole buying experience, thank you
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Posted 3 weeks ago
The trees were of a good size and quality. The only issue was, no guide to delivery time.
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Posted 3 weeks ago
Grasslands Nursery is rated 4.7 based on 8,234 reviews