Grasslands Nursery Reviews

4.67 Rating 3,438 Reviews
92 %
of reviewers recommend Grasslands Nursery
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.90 out of 5
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01565 723831



Grasslands Nursery, Free Green Lane, Lower Peover, knutsford

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Not sure what overall rating to put due to the fact that so far the customer service has been good, with a speedy delivery etc. But we are concerned about the condition of the plants that received. We have planted them and am crossing our fingers. We took photos for proof but hopefully do not need to use them.
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Posted 5 years ago
We paid for 50 m of turf we were told it was the better quality one , I arrived as agreed paid for turf and it was loaded . I started to lay the turf and was very disappointed with the quality they were falling apart , had large holes in them and very thin on grass , I rang up to complain and was told they knew it wasn't very good ? I was also 4 m short on my order the turfs been down a week now and is already dying off in large areas even though it's watered daily Thanks Duncan
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Posted 5 years ago
The delivery company forgot to deliver some of the plants and delivered them 3 days later. By that time the plants were very dry, especially as they were bare roots (not in their pots anymore). One of climbers did not survive and one is still struggling.
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Posted 5 years ago
I ordered six Azalea plants of different colour's.When I received them well packed all in one large box I immediately noticed the overall quality was poor and I was really upset with my experience. The plants had not been pruned for some years resulting in leggy growth and years of dead seed heads.I had to go through each plant to remove old seed heads and spindly growth,two or more hours for each plant. Azaleas do need to be pruned each year to promote new growth low in the plant this will form tight shrubs if this is done and the plants will remain healthy. Personally I will not be buying from this company again.I have had to prune quite a lot of the plants in order to tidy them up a real shame.
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Posted 5 years ago
Bought my plants because they were a good price for the size. However, I feel they had only very recently been replanted from their smaller pot and most collapsed ( did not want to hold their shape due to lack of root ball). Disappointed and feel cheated.
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Posted 5 years ago
Hi Kay, Sorry that the plants where not up to standard.

We do try to ensure all plants are fully rooted before we send them out. We do want to get orders out asap and i think as a result you have got a few plants that should have been grown on a bit more.

Thanks for the feedback
Posted 5 years ago
Grasslands Nursery is rated 4.67 based on 3,438 reviews