Grasslands Nursery Reviews

4.7 Rating 8,242 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 8,242 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Very pleased with the service on site - very helpful. Then ordered online - twice. In both cases, the delivery drivers were courteous and accommodating. The quality of the plants was excellent
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Posted 1 week ago
Plant arrived very well packaged and also very healthy.
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Posted 1 week ago
Absolutely beautiful plants and fantastic service
Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024
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Posted 1 week ago
Delivery on time plants a little bit better than expected
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Posted 1 week ago
Ordered large tree - was delivered very quickly, good sized specimen tree looks to be very healthy, although dormant at the moment. Always great quality plants from here, with good visual of size you’re getting
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Posted 1 week ago
Good service
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Posted 1 week ago
Excellent service I noticed after purchase I had ordered the wrong amount , this was rectified immediately and they went out their way to help Plants arrived ,Very healthy plants , well packaged and looked exactly like the pictures Thank you
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Posted 1 week ago
Plants delivered very healthy and delivered to a safe place. When there was a slight error with one item of the order, Vikki in customer services dealt with the issue immediately and sent out a correction the same week. Amazing customer service, thank you.
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Posted 2 weeks ago
Plant arrived very well packaged and all in perfect health, Would definitely recommend Gasslands to anyone wishing to buy plants.
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Posted 2 weeks ago
All of the hellebores I ordered x 5 (costing just under £100) arrived damaged with the stems on each broken. I contacted the customer service team and sent photos but am struggling to get a reply! Not a good customer experience.
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Posted 2 weeks ago
My bare rooted Portuguese laurels arrived looking half dead, I sent the nursery a picture of them saying I didn’t think they would all survive at this point. Several weeks later when quite a few were totally dead I sent another photo and I was told bare root plants were hard to establish and I might have done better with pot grown plants. They wouldn’t replace the dead plants, offered 20% off replacements but I had to pay the postage. Poor customer service I would say. Also parcelforce will no longer leave parcels when you are out and I was told to drive 15 miles to a depot to collect I was out in working hours. All in all a bad experience
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Posted 2 weeks ago
Excellent trees, service and value for money. I took advantage of the bulk buy deal and saved myself £125. Also, it was free delivery! The trees are exactly what I wanted. Very healthy and strong. Delivery was prompt and communication was good. The delivery driver was a nice chap and I helped him to put the trees in my back garden. Grasslands is a quality company.
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Posted 2 weeks ago
Exellent---the plants are top notch quality wihtout doubt. Not only were the transported with care and attention, the driver who was delivering my order waited patiently for me to get back from walking my dog neighbours dog!
Grasslands Nursery 5 star review on 14th March 2024
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Posted 2 weeks ago
Great service and very healthy trees turned up and delivered by a very helpful driver.
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Posted 2 weeks ago
I ordered 2 large shrubs and they were delivered a week after placing the order. Both were exceptional in quality and the carrier was brilliant. However having placed the order I id not have any update from Grasslands until the shrubs arrived. I suspect they do not have the staff to keep you updated so do not worry if you hear nothing after placing the order.
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Posted 2 weeks ago
Awesome! Found online so pleased as sent great quality plants quickly, brilliantly packed with minimum plastic. Also charge less for delivery to the Isle of Wight than many other online suppliers.
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Posted 2 weeks ago
Good plants, carefully packed, quickly delivered.
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Posted 2 weeks ago
I bought [plants and trees from Grasslands for over 10 years, never let me down. On line facility just as good.
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Posted 2 weeks ago
Very nice quality root ball laurel plants ordered and delivered promptly. My only issue that I was only advised of the delivery on the day and was never provided with any delivery day options. As a result the plants were left on a pallet on my driveway whilst I was out and which I found when I returned home. This was an order in excess of £400 so I think this aspect or the order could have been handled better otherwise a 5 star review would have been provided
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Posted 2 weeks ago
Excellent service. Extremely pleased with my plants, thank you.
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Posted 2 weeks ago
Grasslands Nursery is rated 4.7 based on 8,242 reviews