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Grasslands Nursery Reviews

4.7 Rating 8,324 Reviews
93 %
of reviewers recommend Grasslands Nursery
Company Reviews Product Reviews
7,014
 Metrics Info
4.7
Based on 8,324 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 18th April 2024
Nick ****
Grasslands Nursery 5 star review on 16th April 2024
John Weigh****
Grasslands Nursery 5 star review on 15th April 2024
Alastair McM****
Grasslands Nursery 5 star review on 14th April 2024
Cynthia ****
Grasslands Nursery 5 star review on 9th April 2024
SUSAN ****
Grasslands Nursery 5 star review on 9th April 2024
SUSAN ****
Grasslands Nursery 5 star review on 8th April 2024
John Ca****
579
Anonymous
Anonymous  // 01/01/2019
5
S****
S****
Verified Buyer
“Love the hedging, lots of height and plenty of healthy growth. Looks great newly planted. Fast delivery, arrived in perfect condition. Overall great value and excellent service, very happy customer, many thanks.”
Grasslands Nursery 5 star review on 8th August 2023
Helpful Report
Posted 8 months ago
5
D***
D***
Verified Buyer
“Very pleased with quality and size of my bushes, will be using you again.”
Grasslands Nursery 5 star review on 5th August 2023
Helpful Report
Posted 8 months ago
5
Kimb****
Kimb****
Verified Buyer
“Trees arrived in outstanding health and condition. So glad we ordered from this company rather than settling for what the local nursery had. Quality is best I have ever seen for plants. Will definitely be ordering from Grasslands again!”
Grasslands Nursery 5 star review on 2nd August 2023
Helpful Report
Posted 8 months ago
1
Jeanna M****
Jeanna M****
Verified Reviewer
“I ordered 20 medium plants (2L pots) for my hedging. I have ordered several times from Grasslands and was satisfied as although my previous orders where larger in number and much larger plants in size, they were delivered in appropriate boxes to enable me to carry inside. This time however, the plants were delivered on a pallet in a box 20 times what was required for plants of this size and number. The driver dumped the pallet and box outside the door of my building (I live in a flat) on the street, blocking the pavement and thoroughfare in central London. I had to then arrange a delivery company to collect the pallet and empty box, at a cost of £80 plus congestion charge and with VAT costing over £120. In addition, I received a penalty notice for causing an obstruction to a public thoroughfare of £95. When I raised to Grasslands they were sorry I felt aggrieved, which of course is not an apology. I requested to speak with management which was ignored. Nowhere on the portal to payment was it pointed out that the customer is responsible for the disposal of the pallet and packaging and that the drivers leave the items wherever they see fit. This is a clause in the T&Cs but it should be clearly stated upfront at payment during the delivery section of the process with an option to reject the pallet and massively oversized packaging in favour of smaller boxes and no pallet. Please be aware as these are hidden costs and what was an order for £90 worth of plants, cost to me with the £35 delivery, over £350., so please BE AWARE. Although I have ordered from Grasslands several hundreds of pounds worth of plants this last year, and was very satisfied, this experience was shocking. I will never use them again and will be advising my wide network of gardening friends and societies likewise as this was a very disrespectful, stressful and expensive experience.”
Grasslands Nursery 1 star review on 30th July 2023
Helpful Report
Posted 8 months ago
5
S****
S****
Verified Buyer
“A good experience as a first time customer of Grasslands. The eight large Laurel bushes I ordered were delivered super quickly, by their very courteous and helpful driver. The price i paid for these plants was very competitive and they’re doing well. Fully recommend this Company.”
Grasslands Nursery 5 star review on 27th July 2023
Helpful Report
Posted 8 months ago
5
Lynne S****
Lynne S****
Verified Buyer
“Excellent service. Laurel plants were very well priced and in excellent healthy condition and larger than anticipated. Speedy delivery too. Highly recommend Thankyou.”
Grasslands Nursery 5 star review on 26th July 2023
Helpful Report
Posted 8 months ago
5
H****
H****
Verified Buyer
“The tree arrived well packaged, very healthy and no damage. It’s beautiful! Excellent service and I will not hesitate to use Grasslands again.”
Grasslands Nursery 5 star review on 25th July 2023 Grasslands Nursery 5 star review on 25th July 2023
Helpful Report
Posted 8 months ago
5
Craig P****
Craig P****
Verified Buyer
“Love everything I have ordered from grasslands everything always comes delivered in super condition thanks so much”
Grasslands Nursery 5 star review on 21st July 2023
Helpful Report
Posted 8 months ago
5
J****
J****
Verified Buyer
“Was very impressed overall. Great company to do business with and very happy with the Cherry Laurels that we purchased.”
Grasslands Nursery 5 star review on 13th July 2023
Helpful Report
Posted 9 months ago
5
Alexa****
Alexa****
Verified Buyer
“Hawthorn shrubs arrived well packaged and watered and are now thriving as fillers in a gap behind the garage. Pleased with quality and arrived quite quickly.”
Grasslands Nursery 5 star review on 11th July 2023 Grasslands Nursery 5 star review on 11th July 2023
Helpful Report
Posted 9 months ago
5
L***
L***
Verified Buyer
“Ordering process easy - delivered heathy undamaged tree.”
Grasslands Nursery 5 star review on 10th July 2023
Helpful Report
Posted 9 months ago
4
E****
E****
Verified Buyer
“We are really impressed with the plants we received. We ordered 55 plants to make a low hedge at the front of our house, and they are very uniform in size. The price was so much less than other websites I looked at, and the quality of the plants is great!”
Grasslands Nursery 4 star review on 9th July 2023
Helpful Report
Posted 9 months ago
5
Peter Bi****
Peter Bi****
Verified Buyer
“Great service, delivered in their own transport, lovely healthy Laurels arrived, size as ordered, would definitely recommend Grassland’s. Peter Bilton Northumberland”
Grasslands Nursery 5 star review on 6th July 2023
Helpful Report
Posted 9 months ago
5
Christine Muli****
Christine Muli****
Verified Buyer
“Excellent customer service. Shipped in good time.”
Grasslands Nursery 5 star review on 22nd June 2023
Helpful Report
Posted 9 months ago
5
A***
A***
Verified Buyer
“Arrived within 24 hours, great quality. Very happy!”
Grasslands Nursery 5 star review on 22nd June 2023 Grasslands Nursery 5 star review on 22nd June 2023
Helpful Report
Posted 9 months ago
5
P****
P****
Verified Buyer
“Lovely quality trees, delivered as per the description, team very helpful offering guidance when planting. Very pleased and they were the most competitively priced that I could find online.”
Grasslands Nursery 5 star review on 20th June 2023
Helpful Report
Posted 9 months ago
5
D****
D****
Verified Buyer
“Fast quality service. Amazing healthy plants.”
Grasslands Nursery 5 star review on 14th June 2023
Helpful Report
Posted 10 months ago
5
A****
A****
Verified Buyer
“Very happy with my pkant was well pack and look healthy and happy I would recommend a good services as well”
Grasslands Nursery 5 star review on 13th June 2023
Helpful Report
Posted 10 months ago
5
Caro****
Caro****
Verified Buyer
“Grasslands describe things well on their website. The plants are true to size and their explanatory notes for care and maintenance are helpful. My shrubs arrived well packaged.and were lovely and healthy plants. They are now thriving in my garden.”
Grasslands Nursery 5 star review on 26th May 2023 Grasslands Nursery 5 star review on 26th May 2023
Helpful Report
Posted 10 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered 24 180-200cm Cherry Laurels. All brilliant condition with new growth and delivered really easily. So good we attended the nursery ourselves to buy some large Wisteria plants.”
Grasslands Nursery 5 star review on 26th May 2023
Helpful Report
Posted 10 months ago
5
A**
A**
Verified Buyer
“Excellent service, good prices and superb plants”
Grasslands Nursery 5 star review on 25th May 2023
Helpful Report
Posted 10 months ago
5
R***
R***
Verified Buyer
“4 large English lavender plants delivered swiftly, really well packaged with recyclables. All plants in perfect condition. Well done. Will use Grasslands again .”
Grasslands Nursery 5 star review on 21st May 2023
Helpful Report
Posted 10 months ago
5
Alison Gain****
Alison Gain****
Verified Buyer
“Was recommended by a friend who has used many times. Online ordering was very easy, helpful lady on the phone when I needed to add some other items to my order which I had forgotten to order. Everything then delivered within the time stated. I wasn't in when the delivery arrived but driver left everything where I had said to. I ordered 19 large shrubs for hedging plus some smaller plants all of which are great. A very happy customer my garden is transformed.”
Grasslands Nursery 5 star review on 19th May 2023 Grasslands Nursery 5 star review on 19th May 2023
Helpful Report
Posted 11 months ago
5
Deb****
Deb****
Verified Buyer
“The trees were delivered very early with care into the front lawn . I was able to get them planted a couple of days later. Trees appeared healthy on delivery and as advertised. A week later they appear to be doing well. The staking kits were substantial and add to the look.”
Grasslands Nursery 5 star review on 12th May 2023
Helpful Report
Posted 11 months ago
4
P****
P****
Verified Buyer
“Lovely plant. Head not as full as expected but nice plant”
Grasslands Nursery 4 star review on 8th May 2023
Helpful Report
Posted 11 months ago
5
Laura M****
Laura M****
Verified Buyer
“Products are as described on website and fast delivery. Would recommend”
Grasslands Nursery 5 star review on 5th May 2023
Helpful Report
Posted 11 months ago
5
Alan Bur****
Alan Bur****
Verified Buyer
“Great lavender plants, at a good price, with speedy dispatch! Only slight letdown was parcel force jumping on one of the packages. Still, lavender is a robust plant, so all should be well in the end!”
Grasslands Nursery 5 star review on 4th May 2023
Helpful Report
Posted 11 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent plants - bigger than expected and all healthy unlike some online nurseries I’ve used in the past. Will be back again! .”
Grasslands Nursery 5 star review on 19th April 2023
Helpful Report
Posted 1 year ago
5
H****
H****
Verified Buyer
“Ordered a half standard pleached tree which was delivered quickly and was in a healthy condition; tree exactly as described. Good communication from nursery. Extremely happy with purchase.”
Grasslands Nursery 5 star review on 11th April 2023
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Delivered in good time and well packaged. Trees in very good condition! I was unsure about buying plants online after I couldn’t get what I needed at local garden centres. But received a great service and will use again in the future. Thanks”
Grasslands Nursery 5 star review on 10th April 2023 Grasslands Nursery 5 star review on 10th April 2023
Helpful Report
Posted 1 year ago
Grasslands Nursery is rated 4.7 based on 8,324 reviews
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